Customer Support for a purchase that was processed but hasn't provided me a key yet?
lostlaw last edited by
As the title says, I purchased the knight pledge pack and the money was taken from the account, I just haven't received a code yet? Did I miss my opportunity? If anyone knows of a way to get in touch with someone who could help me in this could you please let me know
Kralith TF#12 - PEOPLE'S HERALD last edited by
@lostlaw You won't get a key.
You should get an e-mail with the information you are now in Alpha 1 and some instructions. If you don't got it, maybe your spamfilter was eating it.
But you don't need a key nor the email, so don't worry, just open this link and if it gives you a page about "How to play", then you are on the right way.
If you get redirected to the startpage, something went wrong.